UK Deliveries

All orders received by 3pm will normally be shipped the same day.

Standard Delivery at a cost of £4.99 is by Royal Mail ‘Signed For’ and delivery is expected within 3-4 days.

In the event that your shipment is urgent, we can offer Express Delivery with a guaranteed 1pm next day delivery for £9.99.

 

Mainland European Deliveries

For deliveries to Europe, shipping is £12.00. Delivery is normally expected within a week, but can take longer.

 

Worldwide Deliveries

For deliveries outside Europe, shipping is charged at £15.00.

We cannot deliver to PO Boxes overseas.

Please contact us if you need assistance with complicated delivery scenarios.

Returns

If you are not entirely satisfied with your purchase, we’re here to help.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

The address to return your item to is:

Pinnacle Race Gear Ltd
PO Box 29490
Banchory
AB31 9AR
United Kingdom

For returns from outwith the European Union, the packaging and the Customs Declaration must be marked “Mail Order Items being Returned for Refund. No Duty Chargeble”.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.